baji's commitment to responsible gambling
When gambling goes beyond the limits of entertainment, making the right decision becomes the most important thing. baji believes that every player's safety and well-being should be the top priority — above any game outcome.
What does responsible gambling mean?
Online betting and casino games are primarily a form of entertainment. That entertainment stays healthy only when a person can keep control of their budget, time and emotions. baji's responsible gambling policy is designed to make that control easier.
The minimum age to open an account at baji is 21. We strictly enforce this rule and no account is activated without age verification. If you want to learn more about our platform, you will find that information on our About Us page.
Gambling is never a substitute for income and is not a solution to any financial problem. baji wants every user to play consciously, within a set budget, and by their own choice. There is no guarantee of winning — the outcome of every bet is entirely uncertain.
Our Terms and Conditions set out the responsible gambling rules in detail. Clear guidance on deposits, withdrawals and account limits is provided there.
Tools to keep yourself in control
Several self-limit tools are available for baji users. You can use these to set your own playing pattern.
Deposit limit
Set a maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set, a waiting period applies before it can be increased.
Session time limit
Decide in advance how long each playing session will last. Once the set time is up, your account will automatically go on a break.
Self-exclusion
Request a temporary or permanent block on your own account. No promotional communications will be sent during self-exclusion.
Loss limit
Set a maximum loss amount in advance — once that amount is lost, no further bets can be placed. This makes it easier to avoid chasing losses in a hurry.
Cooling-off break
If you feel under too much pressure, take a cooling-off break from 1 day up to 30 days. Logging in will not be possible during this time.
Contact the support centre
To activate any tool or discuss limits, speak directly with our team via baji's 24/7 live chat or email.
Recognise the warning signs
Most people do not notice when recreational gambling turns into a problem. It is important to be alert if you or someone you know shows the following signs.
Desperately trying to recover lost money
Repeatedly increasing bets to chase losses and being unable to stop even after losing.
Withdrawing from family and work
Neglecting daily responsibilities because of gambling, and strain in family or professional relationships.
Borrowing money to gamble
Gambling with money meant for essential expenses or with money borrowed from others.
Lying about gambling
Hiding from family or friends how long you have been playing or how much money you have spent.
Feeling restless when not gambling
Feeling anxious, irritable or uncomfortable when unable to place a bet.
Consistently spending beyond budget
Repeatedly going beyond a pre-set limit and being unable to stop yourself.
Assess yourself
Ask yourself the questions below. If more than one answer is "yes", consider seeking support.
- Have I ever placed a bet beyond my budget?
- After a loss, have I bet more to try to win the money back?
- Has gambling damaged my relationship with family?
- Has gambling affected my work or studies?
- Have there been times when I wanted to stop but could not?
- Have I had to borrow or take on debt to gamble?
More answers to questions about responsible gambling can be found on our FAQ page.
Some tips for staying safe
- Set a maximum spending limit before you start playing and stick to it.
- Avoid playing for long stretches at a time — take regular breaks.
- Do not place bets while drinking or in an emotional state.
- Do not keep raising your bets in the same session to try to recover losses.
- Do not let anyone else use your account.
- Never gamble with money set aside for living expenses or bills.
- Let a family member or trusted friend know about your gambling habits.
Get help — don't face it alone
Asking for help when there is a problem is not a sign of weakness — it is the right step. Support is available through the following.
Family and friends
Talk openly with a trusted family member or close friend. Their support and understanding can often be the first and most effective step. Express what you are feeling rather than keeping it inside.
Professional counselling
A mental health specialist or behavioural addiction counsellor can assess your situation objectively. In Bangladesh there are a number of government and private mental health centres where confidential support is available.
baji support team
You can speak in both Bengali and English through baji's 24/7 live chat and email support service. Our team is always available to help with setting account limits, self-exclusion or any concern you may have.
baji's commitment
baji is committed to maintaining a responsible environment as an entertainment platform. We believe every user has the right to play in a safe and informed environment.
- Minors are completely prohibited from opening an account or placing bets — the age verification process is strictly followed.
- Self-exclusion requests are accepted and actioned within a set timeframe.
- Deposit limits are not increased on their own without a request from the user.
- Information is regularly provided to raise awareness about responsible gambling.
- No promotional messages are sent to an account that is under self-exclusion.
- We always follow our Privacy Policy to protect user data and privacy.
Remember
Betting means taking a risk. The outcome of every game is uncertain and there is no guarantee of winning. Only bet what you can afford to lose.
Gambling should never become the centre of your life. Family, work and health always come first.